RAKBank recently hosted the 'Happiness Without Borders' workshop at its headquarters in Dubai Silicon Oasis, which brought together Chief Happiness and Positivity Ministers from various governmental entities.
This was an important milestone as it follows the general trajectory of the UAE in its move towards achieving happiness in all areas of society. The ministers shared with participants their experience and best practices that they garnered from attending training sessions organised by the National Happiness and Positivity Programme. The programme aims to provide institutions with the capabilities to establish positive environments that ensure employee happiness and customer satisfaction.
RAKBank's top management attended the workshop and discussed with the Happiness Representatives about evolving the bank's corporate culture in ways that make it friendlier to both the employees and customers alike. Participants shared their views on creating a sustainable culture of happiness and identified concepts that may be implemented to that end.
Furthermore, they discussed ideas on keeping staff regularly updated on the changes and enhancements made. Commenting on the 'Happiness Without Boarders' workshop, RAKBank CEO, Peter England, said: "We are very excited that RAKBank was chosen to be the first private institution to hold a 'Happiness Without Borders' workshop in the UAE.
Now we have the initiative that is driving happiness on a national platform and I think it is a wonderful opportunity to come together and make sure that we take a great concept such as happiness, figure out how to institutionalise it, make it sustainable, and get all the people in the eco-system a whole lot happier.
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